At EzTix, we are firm believers that the guest’s activity starts the moment they hit your website. That’s why we’ve worked hard to provide them a seamless and custom-branded experience start to finish - including an easy-to-use purchase process, Digital Guidebooks, Apple Wallet E-Tickets, and a seamless check-in with your guide. And if they need help? They have access to around-the-clock Phone, Email, & Live Chat Support from the EzTix Support Team!
When they became an EzTix Partner, Savor Seattle, an award-winning (and growing) food tour company, was able to outsource 80% of their guest service calls to the EzTix Support Team, freeing up their Operations Team to focus on the more essential day-to-day management priorities and long-term business goals.
Less time handling customer support meant more time to generate new ideas.