5 Must See Arival Sessions for Tours
Last Updated February 13, 2019
As a tour operator, you may feel sometimes a bit left out in the cold when it comes to international travel conferences. Your needs are very different than those of hotels, airlines, or large scale event producers. Thankfully, we have Arival.
Only a few years old, Arival is all about creating brilliant in-destination experiences. We first attended their conference in Las Vegas and were truly blown away. Not only is it incredibly fun to attend, the main theater sessions are simply not to be missed. You’ll see panels featuring CEOs from the largest online travel agencies, to activity operators setting trends around the globe.
Arival heads to Europe for the first time March 4th and 5th, and EzTix is delighted to once again participate as a sponsor. We’ll have members of our team there, so look out for the EzGreen lanyards and say hello!
Ok, enough about us. Let’s talk about the sessions in Berlin every tour and activity operator simply cannot afford to miss.
What Your Customers Want: Exclusive Traveler Research from Arival
The best way to make decisions is armed with up to date, accurate data. With exclusive new research on Europe’s millennial and rising Gen Z travelers, Arival’s Co-founder and CEO, Douglas Quinby, will be taking to the big stage. He’ll show you what they’ve learned about how these travelers are shopping and the guest experience they’re after.
The Distribution Debate: Operators & OTAs
Major online travel agencies have been making big moves over the last couple of years, changing the way you distribute your tickets and how much it costs. This roundtable gives you chance to hear from, and ask questions of, CEOs from Tiqets, City Wonders, and a TripAdvisor director. As they suggest on Arival’s site, don’t be shy.
Sustainability That Sells
This is a subject near and dear to my heart. Whatever we can all do to lessen our footprint in the travel industry is effort well worth making. This session talks developments that can help you and your guests support local communities, rather than strain. We love you, Earth.
A Different Kind of Culinary
With the number of foodie based experiences we Partner with, I’ll guess this one could very well top your list. The co-founder of the app, Eatwith, will take the stage for this session. Camille Rumani will look into the future to see what culinary travelers will want from you next.
The Tour Operator of the Future
Three different tour operators will take part in this roundtable, talking about guest demands and the technology you rely upon to run your business. If you feel like everything is changing at breakneck speed, you’re right, so it’s best be on top of what’s coming next.
Check out this page on Arival’s site for more on the other sessions. I’ll admit, I had a hard time limiting my list to just 5.
E-Certificates: Strategy, Fees, and Policy
The COVID-19 crisis had hit the travel, tourism, and events industries in unimaginable ways. The viability of your business depends on making difficult decisions and finding some way to generate revenue. A robust E-Certificate strategy is the best immediate way to mitigate losses and generate some revenue. To help better serve you and your guests, […]Read More
Activity Operator Confessions
Meet Christine, an activity operator with a couple problems. She’s working hard to keep guests happy while growing a tour business on her own, and it’s pretty tough. Visitors love her experiences, but she has a few big picture problems to tackle if she really wants to meet her goals. Connect with some guy […]Read More
New E-Certificate Upgrades
Out with the old, in with the new! Our E-certificates have undergone a facelift and learned some new tricks just in time for holiday giving. These additional features, combined with a polished new look are certain to enhance the online guest experience. So, whats new? New look We’ve given the E-Cert purchasing process a facelift. It will […]Read More
New Feature: Pay in Your Own Currency in EzBook
Usually I’m not a fan of acronyms, but PYOC makes me think of BYOB! In all seriousness, Pay in Your Own Currency helps improve the online experience for your international guests. Expenses when you’re travelling are always a bit of a mystery when you pull out the credit card. Varying exchange rates and added fees […]Read More
3 Steps to Meeting Your Guests’ Dietary Needs
Food tour operators already know they’ll have at least one guest on every experience with a dietary restriction or allergy. Dietary needs can range anywhere from a nut allergy to an intolerance to gluten. Here are three easy steps to making your tour an experience that everyone can enjoy. 1. Educate Yourself Research not only the […]Read More
The New Booking Process: Behind the Scenes
The new booking process is one of the key ways we’re improving the online guest experience. With new tools like packages, charity donations, and dietary alerts, we’ve made the system more robust while reducing the time it takes to complete a booking! Let’s go behind the scenes with designer Joe Martin, who also leads our […]Read More